You got questions

Find answers to common questions about Everfloris flowers.

Every Everfloris bouquet is meticulously hand-stitched by skilled artisans using premium, high-quality yarn. Unlike traditional flowers that wither within days, our blooms are designed to be permanent keepsakes that look and feel luxurious.

Our artisanal yarn acts as a natural diffuser. To activate the sensory experience, gently apply 2 to 3 drops of your curated fragrance oil directly onto the center of the largest blooms. The porous yarn fibers will absorb the essence and slowly release the aroma over time.

Yes. However, because our premium yarn holds onto the base notes of previous fragrances, your bouquet will naturally develop a unique "ghost scent" over time—a soft, layered background aroma that becomes a personal signature of your home. If you wish to switch scents completely, we recommend letting the previous fragrance fade naturally for a few weeks before applying a new one.

Because our flowers are handcrafted, we recommend placing your order at least 2 to 3 business days before your desired delivery date. For peak gifting seasons (e.g., Valentine’s Day, Mother’s Day, Christmas), we advise booking 1 to 2 weeks in advance.

Standard Courier Delivery: Delivered within your selected date window between 10:00 AM and 7:00 PM.

Absolutely. During checkout, simply input your recipient’s name and address in the shipping fields. You will also be prompted to enter a personalized message, which we will elegantly hand-write on a gift card.

We take immense pride in our packaging, ensuring that your artisanal bouquet, fragrance vial, and all items are completely secure. However, if transit mishandling occurs:

Please take clear photos of the damaged items and the packaging within 24 hours of delivery.

Contact us immediately at concierge@everfloris.com

Unlike real flowers, our hand-stitched blooms require almost no maintenance:

  • Keep them dry: Do not expose the yarn to water.
  • Dusting: A light brush with a hairdryer on a cool, low setting or a soft lint roller once a month is all it takes to keep them looking fresh.
  • Avoid direct sunlight: To prevent the delicate colors of the yarn from fading over the years, keep your bouquet out of continuous, harsh sunlight.

Because our bouquets are bespoke creations paired with curated fragrance experiences, all sales are final. However, if you are unsatisfied with your order for any reason, please reach out to us. Your happiness is our top priority, and we will do everything we can to make it right.